Jennifer Pham – Account Executive
“I build and maintain good relationships with clients. They appreciate my help simply because I serve them with added value and integrity.”
My mission is to provide value to the clients I serve, to the company I am proud to be part of and to our technology partners. I always start with client’s needs and then work back with my technical team to create solutions that meet their needs. I make sure that the team can count on me. We work hard, play hard and maintain a great working environment.
Where I specialize
I enjoy meeting people, face-to-face or virtually. That fits well with my business development and account executive roles. I build and maintain good relationships with clients. They appreciate my help simply because I serve them with added value and integrity.
My favorite project
During my time in Singapore I worked for a US-based information technology company. Even though it had successfully implemented Dynamics Customer Relationship Management (CRM) in North America and Europe, they had no in-house CRM skillset in Singapore at that time. Thinking that Dynamics CRM would soon be in high-demand, I proposed to build the skillset in-house to tap into its huge market potential. This project was interesting but tough in the beginning because CRM was completely new to Singapore operations. Management was concerned about implementation risks and uncertainty surrounding the company’s ability to win deals. Working closely with Microsoft and teaming with a local CRM implementer, we won a sizable CRM project with an established government organization in Singapore. And that was the start of a new, successful practice area for the company.
Master of Business Administration, Boston University
Bachelor of Business Administration, National University of Singapore
My interests outside of work
I love travelling and I have been quite lucky to be able to travel around the world out of work and vacations. I have been to Asia, Middle East and North America. I am thinking of Europe as my next destination. I am also passionate about volunteering at places like Rosie’s Place and the Greater Boston Food Bank when I have time.
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