Servicing

When a client trusts Greystone with their business, we are committed to providing an exceptional level of service. That’s why each Greystone client receives their own dedicated asset manager – a single, informed point of contact who understands the client’s mortgage loan and property.

Greystone clients also benefit from our proactive asset management procedures. We carefully monitor warning signs of possible nonperformance or default across our entire loan servicing portfolio, so we can identify risks early and act quickly in collaboration with our clients.

$79B

Servicing Portfolio

MOR CS1

Ranking by Morningstar

Strong

Ranked by Standard & Poor's

Greystone’s loan servicing offering is distinguished by our:

  • Accomplished, industry-recognized management and senior leadership
  • Proven track record navigating complex servicing challenges
  • Robust servicing and asset management procedures with strong internal controls
  • Creative, solutions-oriented problem-solving backed by agency relationships
  • Hands-on, white-glove borrower support, including in-person guidance when needed

Experienced & Tenured Team

250+ Experts, and Our Team Continues to Grow

Technology

We are Continuously Innovating on Our Cloud Platform to Meet Your Servicing Needs

Portfolio Growth

$79B+ and Growing: Our Portfolio has Grown 14% Year Over Year for the Last 5 Years on unpaid balances.

Our Ratings

Agency Servicing
Standard & Poor’s Strong
Fitch CPS1-
DBRS Morningstar MOR CS1
Kroll Pass
Servicing
419 Belle Air Lane,
Warrenton, VA 20186